1 DEFINITION OF TERMS
MG Web Design having its principal place of business at Newcastle Upon Tyne
The Client – the entity which enters into a contract with MG Web Design
Domain Name – the root address of a website, eg www.webaddress.com All such names must be registered with the appropriate naming authority, which will usually charge a fee.
Downtime – time when the website is not accessible via the Internet. This may be because of a technical failure of the Host or because work is being carried out on the site.
Host – the company on whose system the Website physically resides.
Link, Hyperlink – a ‘clickable’ link embedded on a web page which may take the form of a graphic or text.
Search Engine – a website which contains a directory of websites on the Internet enabling users to find websites by subject matter classification.
Website – a collection of web pages and associated code which forms an integrated presence.
The Work – the subject matter of the contract between the Client and MG Web Design
2.1 Fee Payable
A non refundable deposit of between 25% and 50% (dependent upon project value) of the total fee payable from the original proposal is due before commencing any work. The remaining balance shall become due when the Work is completed to the reasonable satisfaction of the Client but subject to the terms of Clause 4.3 Approval of Work and Clause 4.4 Rejected Work hereof. MG Web Design reserves the right not to begin the Work until the said deposit has been paid in full. The fee quoted in the proposal does not include the cost of domain registration, hosting set up fee or hosting unless otherwise stated.
3.1 Third Parties
MG Web Design can take no responsibility for services provided by third parties through us or otherwise, including the Hosting of the Client’s Website, although MG Web Design will endeavour to ensure that Website downtime is kept to a minimum.
3.2 Maintenance and Correction of Errors
MG Web Design takes no responsibility for the functionality or maintenance (unless a maintenance contract is in place) of the Website after the Work has been completed. Errors (both technical and typographical) attributable to MG Web Design will be corrected free of charge, but MG Web Design reserves the right to charge a reasonable fee for correction of errors for which MG Web Design is not responsible, including, but not limited to malicious modification of the Website by a third party and typographical errors contained in materials provided to MG Web Design by the Client.
3.3 Consequential Loss
Under no circumstances will MG Web Design be responsible or liable for financial or other loss or damage caused by the failure or use or misuse of its software. The Client should ensure that data on their site is regularly backed up and that a contingency plan is in place to minimize possible losses as a result of software failure.
3.4 Status and Duration of Offers
Proposals and offers are valid for a period of 6 weeks from the date issued. MG Web Design is not bound to honor offers that have expired. Offers are not legally binding until an acceptable timetable for the work has been agreed by both parties. This timetable must be agreed within the 6 weeks that the offer is valid. If an acceptable timetable has not been approved by both parties within one month of the offer being made, the offer is deemed to have expired.
3.5 Search Engine Listings
MG Web Design does not guarantee listings on Search Engines and the Client accepts that it is Search Engines and not MG Web Design who determine whom they list and whom they will not. The Client further understands there is no guaranteed placement or rank on the Search Engines and that a new website may never even appear on Search Engines at all. MG Web Design does not control Search Engines algorithms and huge shifts can appear daily, weekly and even hourly.
4 COMPLETION OF WORK AND PAYMENT
4.1 Completion of Work
MG Web Design warrants completing the Work in accordance with its Standard Terms and Conditions to the specifications previously agreed with the Client. MG Web Design will not charge more than the amount previously agreed unless the Client has varied the specifications of the Work since the agreement. MG Web Design will not undertake changes to the specifications of the Work which would increase the cost, without prior authorization from the Client.
4.2 Supply of Materials
The Client is to supply all materials and information required for MG Web Design to complete the Work in accordance with the agreed specification. Such materials may include, but are not limited to, photographs, written-copy, logos and other printed materials as well as log in details. Where the Client’s failure to supply such materials or details leads to a delay in completion of the work, MG Web Design has the right to extend previously agreed deadlines for the completion of the Work by a reasonable amount. Where the Client’s failure to supply materials or information prevents progress on the Work for more than 14 days, MG Web Design has the right to invoice the Client for any part or parts of the Work already completed.
4.3 Approval of Work
On completion of the Work, the Client will be notified and have the opportunity to review it. The Client should notify MG Web Design in writing or email, of any unsatisfactory points within 7 days of receipt of such notification. Any of the Work which has not been reported in writing or email to MG Web Design as unsatisfactory within the 7 day review period will be deemed to have been approved. Once approved, or deemed approved, work cannot subsequently be rejected, and the contract will be deemed to have been completed and the balancing payment under Clause 2.1 Fee Payable will become due. The Contract will remain in effect until all obligations have been completed in terms of this Clause.
4.4 Rejected Work
If the Client rejects the Work within the 7 day review period, or will not approve subsequent Work performed by MG Web Design to remedy any points reported by the Client as unsatisfactory, and MG Web Design considers that the Client is unreasonable in his repeated rejection of the Work, the contract will be deemed to have expired an MG Web Design can take any legal measures to recover both payment for the completed Work and reasonable expenses incurred in recovering payment.
Upon completion of the review period, MG Web Design will invoice the Client for the balancing payment in accordance with Clause 2.1 Fee Payable hereof, which, in the absence of agreement to the contrary, is to be paid by the Client by the date that the invoice was issued.
4.6 Remedies for Overdue Payment
If payment has not been received by the due date, MG Web Design has the right to suspend ongoing work for Client, until such time that full payment of the outstanding balance has been received. If full payment has still not been received 14 days after the due date, MG Web Design has the right to replace, modify or remove the Website and revoke the Client’s license of the Work until full payment has been received. By revoking the Client’s license of the Work or removing the web site from the Internet, MG Web Design does not remove the Client’s obligation to pay any outstanding monies owing.
5 INTELLECTUAL PROPERTY
5.1 Offers and Proposals
Offers and proposals made by MG Web Design to potential clients should be treated as trade secrets and remain the property of MG Web Design. Such offers and proposals or the information contained within them must not be passed to third parties or publicly disseminated without prior written authorization from MG Web Design. This includes, but is not limited to, technical features, functionality, aspects of the design and pricing information.
5.2 Warranty by Client as to Ownership of Intellectual Property Rights
The Client will obtain all the necessary permissions and authorities in respect of the use of all copy, graphic images, registered company logos, names and trademarks or any other material it supplies to MG Web Design or inclusion on the Website. The conclusion of a project between MG Web Design and the Client shall be regarded as a guarantee by the Client to MG Web Design that all such permissions and authorities have been obtained and that the inclusion of such material on the Website would not constitute a criminal offence. By agreeing to these terms and conditions, the Client removes the legal responsibility of MG Web Design and indemnifies the same from any claims or legal actions however related to the content of the Client’s site.
5.3 Domain Name
Any Domain Name obtained on behalf of the Client by MG Web Design shall remain the property of MG Web Design. The Client agrees to indemnify MG Web Design including any incidental costs, against any claims that a Domain Name applied for, or obtained, violates the intellectual property rights of a third party. The Client warrants that the domain name sought is not a trademark of a third party.
Once MG Web Design has received full payment of all outstanding invoices and the Work has been approved by the Client in accordance with Clause 4.3 hereof, the Client will be granted a license to use the Website and its contents.
5.5 Trade Secrets
Any code that is not freely accessible to third parties and not in the public domain, and to which MG Web Design or their suppliers owns the copyright, may not be copied, published, distributed or passed to any third parties in any form without prior written consent from MG Web Design Unless previously agreed otherwise in writing, no modifications may be made by the Client or any third party to code to which MG Web Design or their suppliers owns the copyright. MG Web Design acknowledges the intellectual property rights of the Client. Information passed in written form to MG Web Design and that the Client has indicated is confidential or a trade secret, will not be published or made available in any other way to third parties without the prior written consent of the Client.
6 RIGHTS AND RESPONSIBILITIES
6.1 Right to Terminate
MG Web Design reserves the right to refuse or stop a project without prior notice, if it is believed that the Client, their Website, or any material is illegal, immoral or otherwise unacceptable.
6.2 Events Beyond the Control of MG Web Design
MG Web Design will not be liable for breach of contract where that breach was due to software, hardware or electrical failure, natural events such as fire or other events beyond the control of MG Web Design
6.3 Supply and Pricing of Services
MG Web Design reserves the right to use whoever it feels appropriate at the time for third party software and services, and to alter its prices as necessary without prior notice and without affecting existing project pricing agreements.
This Agreement shall be governed by the laws of England which shall claim venue and jurisdiction for any legal action or claim arising from the contract between MG Web Design and the Client. The said contract is void where prohibited by law.
7.2 Survival of Contract
Where one or more terms of the said contract are held to be void or unenforceable for whatever reason, any other terms of the contract not so held will remain valid and enforceable at law.
7.3 Change of Terms and Conditions
These terms & conditions may change from time to time. The Client will be informed of revisions as and when they are issued.
7.4 Acceptance of our Terms and Conditions
The placing of an order either verbally or via any other medium such as electronic or written communication expresses acceptance of our terms of business. The following conditions apply to and are deemed to be incorporated in all projects for the supply of services and materials. They specifically exclude any terms and conditions proffered by the client. No variation to these Terms and Conditions shall be binding unless agreed in Writing between the authorized representatives of the Customer and MG Web Design
Terms and Conditions MG Web Design, Newcastle 2016